Privacy Policy
At Open Image Photography, we are committed to protecting your privacy and ensuring the secure handling of all personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws.
1. Information We Collect
We may collect and process the following personal information:
- Parent/guardian names and contact details (email, phone number)
- Names and photos of students
- Order and payment information
- Passwords distributed by schools for gallery access
- Communication records (emails, contact forms, etc.)
We do not knowingly collect or store sensitive financial information (like card numbers) on our website — all payments are processed securely via third-party payment gateways.
2. How We Collect Personal Information
We collect information in the following ways:
- Directly from schools (student details, grade/class)
- From parents/guardians when placing an order or contacting us
- Through our website when accessing galleries, using contact forms, or making purchases
3. How We Use Personal Information
We use personal data strictly for the following purposes:
- To provide access to protected photo galleries
- To process and deliver photo orders
- To communicate with parents/guardians
- To improve our services and customer experience
- To comply with legal obligations and school agreements
We do not use your information for unsolicited marketing, and we never sell or rent your data to third parties.
4. Who Has Access to Your Information
Access to personal data is limited to:
- Authorized staff of Open Image Photography
- Relevant school officials (where necessary for gallery setup)
- Service providers (e.g., payment processors, courier services) only where required for order fulfilment
All access is restricted and subject to confidentiality agreements.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure password protection for galleries
- Secure hosting with reputable providers
- Limited access to stored files
- Watermarked proof images to prevent unauthorized use
Despite our efforts, no system is 100% secure. If a data breach occurs, we will notify affected individuals and relevant authorities as required by law.
6. POPIA Compliance
We comply fully with the Protection of Personal Information Act (POPIA), and:
- Only collect and use data with lawful purpose
- Use personal data strictly for what it was intended
- Allow individuals access to, or correction of, their information upon request
- Delete or destroy personal data when no longer required
By accessing a gallery or purchasing photos, you confirm that you are a parent or guardian authorized to do so and agree to use the information and images responsibly.
7. Your Rights
As a data subject, you have the right to:
- Access the personal information we hold about you or your child
- Request corrections or deletions of data
- Withdraw consent where applicable
- Lodge a complaint with the Information Regulator if you believe your rights have been violated
To exercise any of these rights, please email us at: info@openimage.co.za
8. Retention of Personal Data
We retain personal data only for as long as necessary to:
- Provide services to you
- Comply with our obligations to schools and authorities
- Resolve disputes and enforce agreements
Photo galleries are periodically deleted from our servers once they are no longer needed.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Open Image Photography
📧 Email: info@openimage.co.za
📞 Phone: 082 854 2302
🌐 Website: www.openimage.co.za
Updated 31/05/2025