Late Orders – What You Need to Know
Missed the order deadline? We’ve got you covered!
💻 Digital Photos
You can still order digital photos anytime through our website with no additional fees – they’ll be delivered instantly via download link after payment.
🖼️ Printed Photos
Printed photo options are available after the deadline, but please note:
💰 Why the R80 Service Fee?
After each school’s order deadline, we process and close those orders to maintain our efficient workflow. Late orders require us to:
- Cover additional administrative and handling costs
- Process your order individually outside our normal batch system
- Coordinate separate printing and collection arrangements
- Ensure late orders meet the same quality standards
- Offset increased expenses
The R80 service fee covers this additional administrative work and ensures we can continue offering this convenience to families who need it.
📍 Collection Process
- Collection only: Late order prints must be collected from our office in Meyersdal
- No school delivery: We cannot deliver late orders to schools as our bulk delivery window has closed
- Collection notification: You’ll be notified when your order is ready for collection
Processing time: Allow 3-5 business days for late orders to be completed
⏰ Order Cutoff: All orders close at the end of each year to start fresh for the new school year.
Need Help? We’re Here for You!
We truly appreciate your understanding and support. If you have any questions, contact us at info@openimage.co.za.
❤️ Thank you for choosing Open Image Photography!